Refund policy
Return & Refund Policy
Last updated: July 4, 2026
Thank you for shopping with us. We want you to be satisfied with your purchase.
Returns
We accept returns within 14 days of the delivery date.
To be eligible for a return, your item must:
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Be unused and in the same condition that you received it.
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Be in its original packaging.
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Include all original accessories, tags, and documentation, if applicable.
Returns that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Final sale or clearance items
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Personalized or custom-made products
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Any item marked as non-returnable at the time of purchase
How to Start a Return
To request a return, please contact our customer support with your order number and the reason for your return.
Once your request has been approved, we will provide instructions on how to return your item.
Please do not send your return without first contacting us.
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it as quickly as possible.
Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.
Original shipping charges are non-refundable unless the return is the result of our error.
Exchanges
We only replace items if they are defective or damaged. Please contact customer support if you require an exchange.
Contact Us
If you have any questions about this Return & Refund Policy, please contact our customer support using the contact information available on our website.